Terms of delivery
AB
Lindec® general sales & delivery terms
Catalog
Pictures, color maps and descriptions in
catalog or technical data sheet may differ slightly, in shape and color
compared to the products we deliver. AB Lindec® reserves the right
to make changes without prior notice.
Product sheets / sales sheets
and installation instructions
AB Lindec® wants to provide the
right information such as; technical description, correct user manuals and
installation description of their products, but since AB Lindec® has
no control over how the product is mixed, applied, and under what
circumstances, AB Lindec® can never be held responsible. AB Lindec®
is only responsible for the quality of the product at the time of delivery.
Additional fee when ordering
small quantities of colored Herkulit®
When ordering small quantities of colored
Herkulit®, manual cleaning of the entire mixer system is required.
Therefore, an extra fee will be added as below for smaller quantities. This fee
is added to the price stated on the first page. Delivery time is estimated at
least 14 days from order.
Minimum amount 2100 kg
Additional fee for 2100 kg - 3150 kg: EUR 150
/ ton
Additional fee for 3151 kg - 5240 kg: EUR 100
/ ton
Additional fee for 5251 kg - 9999 kg: EUR 75 /
ton
Deliveries in a big bag
Delivery in a Big Bag are made manually and
therefor more expensive than 25 kg bags. Big Bags are not a standard product and
are only produced upon order. Minimum 2 weeks delivery time from orders
received.
Terms of delivery
Free our factory / our warehouse in Gothenburg,
Sweden or our factory in Denmark, unless otherwise agreed. All liquid materials
come from Sweden and the hard concrete and high-performance products come from the
factory in Denmark.
Payment terms
Unless otherwise agreed in writing, payment
must have been received by AB Lindec® no later than the due date
stated on the invoice. In the event of payment after the due date, default
interest of 20% and the statutory fee for written payment reminders will be
charged. Should debt collection be necessary, these costs will also be charged.
Retention of title
The ownership of delivered / sold goods is
reserved for AB Lindec® until full payment has been made.
Returns
In the event of a return of goods, a written
agreement with AB Lindec® is required first. Below is a copy of the “warrenty
claim/note” which must be completely filled in and send to us with an invoice
reference together with an explanation of why the goods are to be returned. In
the case of goods ordered by mistake, AB Lindec® might make a return
deduction of minimum 20% if as new. Specially ordered items/products and
colored Herkulit® are not a subject to be returned, which is
specially ordered by the buyer.
Complaints
Complaints can never exceed the invoiced
amount. Visible damage to goods that can be assumed to have occurred during
transport must be reported to the carrier. In cases where AB Lindec®
has arranged the transport accepted by the buyer, the extent of the damage must
be written on the consignment note and the driver must sign it before they
leave. In other cases, errors must be reported within 8 days of receipt which
is not a guarantee of refund. w3 If the buyer does not make a complaint within
the specified time, the buyer loses the right to make a claim due to this.
Complaints must be made in writing and contain information about the nature and
extent of the error and the size of the defect if this is the case. In all
other cases, we refer to limited warranty and liability.
Quotes validity period
All quotes are valid for a maximum of 20 days
unless otherwise agreed in writing.
Prices
AB Lindec® reserves the right to
make price adjustments on an ongoing basis, without notice. Due to
our approx. 4500 products (incl. machinery spare parts etc), we
have some products that automatically change in prices based on the; exchange
rates, freight charges and current raw material prices. The reason we are
informing about this is because products can change on weekly/monthly basis or
between one production or purchase to another.
Transport / Freight
NOTE! that AB Lindec® can only
confirm delivery of goods and that shipping is booked! However, we cannot
guarantee that delivery takes place on the set delivery date / time, as this is
completely beyond our control, especially when ordering the goods late, AB
Lindec® can therefore never be held responsible for late deliveries.
MACHINERY LIMITED WARRANTY AND
LIABILITY
Lindec® Sweden AB (AB Lindec®) guarantees its
products to be free from defects in material or workmanship during the
following periods:
A. New machines and parts .......................... one year
B. New gearboxes ........................................ one year
AB Lindec® are eager to quickly and efficiently remedy any
problems, and keep costs low for both parties, hence assumes a rapid and smooth
cooperation for the best solution.
On machines with internal combustion engine provided one year warranty
(1 year) assuming full-service history can be presented and well filled
WARRANTIES starting date when the machine was delivered from AB Lindec®
stock.
1. AB Lindec® obligation and liability under this warranty is
limited to repair or replacement of shares if, after inspection by AB Lindec®,
determined to be defective in material or workmanship. AB Lindec®
reserves the choice to repair or replace.
2. If AB Lindec® choose to replace the part, there will be no
cost to the customer and will be made available to the AB Lindec®
distributor, dealer or rentalcenter from which the end user purchased / rented
the product.
3. Replacement or repair parts installed in the product is only
guaranteed for the remainder of the warranty period for the product as if they
were the original parts.
4. AB Lindec® leave no warranty on engines. Engine warranty
claims should be made directly to an authorized factory service center for the
engine manufacturer.
5. AB Lindec® warranty does not cover normal maintenance of
the product and its components (such as the adjustment of the engine oil and
filter changes). The warranty does not cover normal wear and tear of objects
(eg, belts and consumables).
6. AB Lindecs® guarantee becomes invalid if it is determined
that the error was due to operator misuse, failure to perform normal
maintenance on the product, change in the product, modifications or repairs
made to the product without the written consent of AB Lindec®. AB
Lindec® expressly disclaims warranty damage caused by damage to the
rotors.
7. Impact damage is not covered by AB Lindecs® warranty.
8. AB Lindec® in some special cases, can bear the cost of the
workforce required by the warranty obligation. An AB Lindec® work
schedule determines the time allowed to complete a repair and will control the
hours will be allowed, which shall be agreed in writing in advance between the
AB Lindec® company and the counterparty. Any granted working hours, is replaced
with cost prices which correspond to a maximum of Euro 30,00 per hour (based on
market wages 2022). Any journey with service car, can be paid with a maximum of
2,50 Euro per km.
9. AB Lindec® pay the freight on the parts warranty covers
the cost of global land freight prices. No spare parts under warranty will be
shipped via air freight at the expense of AB Lindec®. AB Lindec®
only pay outgoing freight charges when parts are sent to the customer via
ground transportation. AB Lindec® are not paying for any incoming
goods. If AB Lindec® determines that this is a part that is covered
by the warranty, AB Lindec® reimburse you for the incoming goods for
prices to AB Lindec® own shipping costs.
10. AB LINDEC® WARRANTY DOES NOT FOLLOWS: TAXES, SUPPLIES,
environmental fees, air freight, travel time, loss of time, inconvenience, loss
of rental income, RENTAL OF EQUIPMENT USED TO REPLACE THE PRODUCT REPAIR, LOSS
OF USE OF THE PRODUCT, COMMERCIAL LOSS AND OTHER COMMITMENTS FOR DIRECT,
incidental or consequential damage or delay.
11. AB Lindec® provides no other warranties, either directly
or indirectly. This limited warranty replaces the warranty of merchantability
and fitness. There are no other guarantees which replaces the description in
this document.
12. No AB Lindec® employee or representative is authorized to
change this warranty in any way or grant any other warranty unless such change
is made in writing and signed by an authorized signatory of AB Lindec®.
13. In order to assess whether this is a warranty case, the accompanying
"WARRANTIES" should be carefully completed and sent to AB Lindec®
in advance.
Updated January 2026
WARRANTY
CLAIM
We refer to our LIMITED WARRANTY
AND LIABILITY of AB Lindec® and Allen Engineering concrete
equipment sold by AB Lindec® in Sweden.
Please note that AB Lindec® must confirm if the guarantee is
granted or not, before any settlement is made or parts sent.
Please always state the article from our users & spare parts manual
and place them in the questionary below. If parts are not available in some
parts catalog, please note it and always use this form.
In order to manage any warranty claims or the requested parts, we need
complete information below on Swedish, sent to export@lindec.se.
Without this information, we have no ability to handle the request or
guarantee.
Machine Model: __________________
Machine serial number:________________
Year: __________________________
Engine hours:________________________
Gearbox right: ____________________Gearbox left: ________________________
AB Lindec® invoice no: __________________Invoice Date:___________________
We need complete answers to the following questions;
1. Full details of the
failure:
2. What is the reason that the machine is broken?:
3. Can you use the machine even if failure?
4. Please attach pictures with a good quality that clearly shows the
broken parts and machine, to be sent to [email protected] along with this form,
please! Please also indicate how many images you have attached:
5. For the warranty, the broken parts always there and ready to be sent
back to AB Lindec® if AB Lindec® require the production
of parts. Below can be specified when the parts will be sent to us for
evaluation if agreed:
We will do everything in our power to help you quickly and efficiently,
but if the required information is not given to us, we cannot help you. So
please fill out the form as accurately as possible. Thank you in advance!
AB Lindec® internal identification number: ________________________
Signature:_________________________________________________
Yours sincerely
AB Lindec®
Service & engineering department revised January 2026